Privacy Policy
Your privacy is fundamental to our relationship. This policy explains transparently how Shudhham collects, uses, and safeguards your information.
Last Updated: July 28, 2026 | Effective Date: July 28, 2026
Overview: Shudhham ("we", "us", or "our") operates the website shudhham.com. We are committed to protecting your personal information. This policy applies to all information collected through our website, related services, sales, marketing, and events. By using our site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you create an account, place an order, or contact us, we collect information such as your name, email address, shipping address, phone number, and payment details (processed securely via third-party payment processors — we never store raw card data).
Usage Data
We automatically collect information about how you interact with our website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This helps us improve your experience.
Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance functionality, remember your preferences, and analyze site traffic. See our Cookie Policy section below for full details.
How We Use Your Information
Order Fulfillment
To process and deliver your orders, send shipping confirmations, and handle returns or refund requests.
Communication
To respond to your inquiries, send transactional emails, and — with your explicit consent — newsletters with wellness tips and product updates. You may unsubscribe at any time.
Site Improvement
To analyze usage patterns, conduct A/B testing, and improve the functionality, design, and content of our website.
Legal Compliance
To comply with applicable laws, prevent fraud, enforce our Terms of Service, and protect the rights and safety of Shudhham and our users.
Third-Party Sharing
Service Providers
We share data with trusted third parties who assist us in operating our website and services — including payment processors (Razorpay), shipping partners, and email marketing platforms. These parties are contractually bound to protect your data.
Analytics
We use Google Analytics to understand website traffic. Google may use this data in accordance with its own privacy policy. You can opt out at any time via the Google Analytics Opt-out Browser Add-on.
Legal Obligations
We may disclose your information if required to do so by law, court order, or governmental authority.
We Never Sell Your Data
Shudhham does not sell, rent, or trade your personal information to third parties for their own marketing purposes.
Cookie Policy & Google AdSense
What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and to provide reporting information.
How We Use Cookies
We use essential cookies for site functionality (e.g., your shopping cart and login session), analytics cookies to measure traffic, and advertising cookies to serve relevant ads.
Google AdSense & the DART Cookie
We use Google AdSense to display advertisements on this website. Google, as a third-party vendor, uses cookies — including the DART cookie — to serve ads to our users based on their visit to our site and other sites on the Internet. You may opt out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy at: https://policies.google.com/technologies/ads.
Third-Party Advertising Cookies
Third-party vendors and ad networks may also use cookies to serve ads on our site. These vendors' use of cookies enables them to serve ads based on your prior visits to our website or other websites. Users may opt out of personalized advertising by visiting www.aboutads.info/choices or https://www.networkadvertising.org/choices/.
Managing Cookies
You can control and/or delete cookies via your browser settings. Disabling certain cookies may affect site functionality. For more information, visit www.allaboutcookies.org.
Data Security & Retention
Security Measures
We implement industry-standard security measures including SSL/TLS encryption, secure database access controls, and regular security audits to protect your information from unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and data at any time.
Your Rights
Access & Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate.
Deletion
You may request the deletion of your personal data, subject to certain legal exceptions (e.g., outstanding orders or legal obligations).
Portability
You may request a copy of your personal data in a structured, commonly used format.
Withdraw Consent
Where processing is based on consent (e.g., marketing emails), you may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.
Children's Privacy
Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete it.
Links to Other Websites
Our website may contain links to third-party websites. These sites have their own privacy policies, and we have no responsibility or liability for their content, activities, or practices. We encourage you to review the privacy policy of every site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically for any changes.
Questions About This Policy?
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us.